FAQs

Thank you for taking the time to read & consider this Disclosure of Risk. Prior to commencing your chosen activity/activities, La Montée Ltd will ask you to acknowledge your acceptance of the disclosed risks by signing this Acknowledgement of Risk form. In doing so you will confirm that you have read & understood the content of the Disclosure of Risk.

A parent or guardian must counter-sign for anybody under the age of 18. Signing the Acknowledgement of Risk does not release La Montée Ltd from any of our obligations towards you, nor does it affect your statutory rights.

Booking your adventure

All our courses include full board accommodation, guiding or instruction and travel whilst on the course.

Travel to and from your accommodation, hire of technical kit (unless by prior arrangement), personal kit (such as boots, waterproofs etc) and personal insurance. If you're staying in our luxury bunkhouse you will also need to bring towels.

We use a range of different accommodation ranging from single or shared rooms to mixed sex luxury bunkhouses. The type of accommodation will be detailed in the description of your particular adventure.

Some of our adventures do have a few single rooms available on a first come, first served basis.

All La Montée residential adventures are for over 18s only. Some of our day adventures and events do accept under 18s as long as they are accompanied by and adult. Please see individual adventure pages or contact us to discuss the options.

There is no age limit. However, you should choose an adventure that is suitable to your level of fitness and physical capabilities.

We welcome participants of all ages, although our residential trips are for over 18s only. Our average age range is 25-65 subject to the nature of the adventure.

Membership to La Montée is free, you can either sign up online or when you attend your first adventure. Membership allows you to receive regular updates of up and coming adventures and offers and keep up with other members you might have met on previous trips.

On your adventure

You can see how our walks are graded on the 'Which adventures are best for me?' page of this site. Here's a summary of how we assess those gradings:

1. Easy
Easy walking, often hilly, terrain requiring general hill walking fitness.

2. Accessible
Non-technical mountain walking terrain requiring a good level of hill walking fitness.

3. Challenging
Longer, sometimes steeper, non-technical mountain walking terrain requiring a good level of hill walking fitness.

4. Demanding
Steeper gradients requiring some technical scrambling skills, a head for heights and a higher level of hill walking fitness and stamina.

5. Advanced
Technical mountain routes requiring scrambling and climbing experience, a head for heights and a high level of mountaineering fitness.

If you have any doubts or questions please do not hesitate to get in touch with us or speak to your leader on the day.

In order to keep our costs down we do not generally hire out equipment. However, on some weekends where specific technical equipment is required, we may be able to provide certain items of equipment (such as helmets, harnesses, crampons and ice axes) by prior arrangement and at an additional cost. A detailed kit list for your adventure is included on this website; please make sure you check this before you pack! You are of course welcome to use your own equipment.

Vegetarian and vegan options can be made available on our residential adventures however you must notify us of any dietary requirements in advance of your trip.

You will be asked to notify us of any allergies or intolerances once you have booked your adventure. We will do our best to accommodate for the majority of allergies (should we be unable to do so we will advise you before your adventure begins). Please note that due to the nature of the kitchens we cannot eliminate the possibility of cross contamination of allergens. If you have any questions please contact us.

All of our courses assume you have a certain level of fitness; it' important to choose an adventure that is right for your level. Have a look at the ‘Is it for me?’ notes on each adventure’s description and the ‘Which adventures are best for me?’ page on this site. However, if you still aren’t sure please contact us and we’ll help you decide.

On all our adventures our guides will have alternative routes should they be required in the event of bad weather or if a guest needs to get off the mountain. Ideally, we will not change the planned routes but if there is a smaller group and no-one objects it might be possible to tailor the route, to something easier or more challenging, without changing the overall objective and theme of the weekend.

During our weekends we will have a minibus available, included in the cost of your adventure, to take us (and our bikes if it's a riding adventure) to the start or pick us up from the finish of our walks or rides. If possible some routes might also start and finish directly from our accommodation.

Payments & cancellations

Although online payments via our website are secure, and your place on the adventure is immediately reserved, you may prefer to pay via an alternative method. We can accept payment via credit card over the telephone, cheque or BACS. In these cases you will not be able to use the online booking system. In each case you must contact us by telephone or e-mail to confirm your place on the adventure. Please note that your place on an event will not be secured until your payment has been recieved in full and in the case of cheques cleared in our accounts.

You can pay for your adventure by credit card over the telephone by calling +44 (0)333 987 4425.

Please note that your place is not reserved until notification and payment has been received. We will provide confirmation of booking via e-mail.

You can pay for your adventure via BACS. When paying by BACS you will not be able to use the online booking system. In this case you must contact us by telephone (+44 (0)333 987 4425) or e-mail (adventure@lamontee.co.uk) to confirm your place on the adventure. Please note that your place is not reserved until notification and payment has been received. We will provide confirmation of booking via e-mail.

Payment by BACS:
Please use the details below to make the payment and ensure you email us at adventure@lamontee.co.uk to let us know so that we can make sure your place is reserved. Please include in the email your name, address, contact telephone number plus the date and name of the adventure you wish to take part in.

Account Name: La Montée Ltd

Account No:
Sort Code:

You can pay for your adventure by cheque. When paying by cheque you will not be able to use the online booking system. In this case you must contact us by telephone (+44 (0)333 987 4425) or e-mail (adventure@lamontee.co.uk) to confirm your place on the adventure. Please note that your place is not reserved until notification and payment has been received. We will provide confirmation of booking via e-mail.

Payment by cheque:


Please make your cheque made payable to 'La Montée Ltd' and post to:

La Montée Ltd

PO Box 1520

Guildford

Surrey

GU1 9WQ


Please include a letter with your name, address, contact telephone number and e-mail plus the date and name of the adventure you wish to take part in.

We will accept deposits of 25% on request as long as the adventure you intend to book is more than 56 days away. The balance of your payment should be made no later than 56 days before your event.

If you would like to pay a 25% deposit in advance please call on +44 (0)333 987 4425 or send us an e-mail at adventure@lamontee.co.uk

You can view our cancellation policy here.

In the event that you can no longer attend please email us as soon as you can on adventure@lamontee.co.uk to confirm that you wish to cancel your place.

If you'd like to buy an adventure as a present for someone, or give them money towards a course, we can create a voucher for any value you wish. Just give us a call on +44 (0)333 987 4425 or send us an e-mail at adventure@lamontee.co.uk and a voucher can be posted out to you (please leave at least 7 working days for voucher delivery).

Please see methods of payment above.