We require in our Terms and Conditions of Booking that you have adequate cover for the activity that you are undertaking. If you do not have insurance cover you can contact the BMC (British Mountaineering Council) at www.thebmc.co.uk/insurance or seek appropriate cover with another insurance provider.
Compliance with the Package Travel, Package Tours & Package Holidays Regulations 1992
To comply with the Package Travel, Package Tours and Package Holidays Regulations 1992, the money you pay us is held independently by Serenity Travel Trusts until your holiday is over. This means that in the unlikely event of our financial failure, you will be able to get a full refund. No money is actually paid to us until you have satisfactorily completed your trip. See Serenity Travel Trusts for more information.